They might be answered in our FAQ.
We tried to cover just about everything you need to know.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
FREQUENTLY ASKED QUESTIONS
How much is shipping?
All orders are shipped at a flat rate. Pricing varies by tiers.
How long will it take my order to ship?
Once your order is placed, please allow 7-14 days for completion. The domestic delivery times vary upon location and up to 6 weeks for international shipping.
Can I get a refund or make an exchange?
No refunds, only exchanges.
Is there a way to contact you directly?
You can email firstname.lastname@example.org with any questions regarding your order.
I do not live in the United States, can I order online?
Does my billing and shipping address have to match?
We require that you’re billing and shipping address match to prevent identity and credit card fraud.
My order was placed successfully, but why I didn’t I receive an email confirmation?
During high traffic, there may be a delay in delivery of confirmation emails. If you have not received an email, please refer to your junk folder. If you think you entered an incorrect email, please contact us including your order number and full name and we will resend your confirmation.
How often do you update your online shop?
Who can apply for the scholarship?
Currently enrolled college students.